Contact Us

Questions, corrections, feedback or partnership enquiries — this is where to send them. The team behind Online Casino List researches and reviews online casinos available to US players, and we take reader input seriously. If something on the site looks wrong, out of date or unclear, we want to know.

Get in Touch

You can reach us by email at [email protected]. We read every message and aim to respond within two business days. If you haven't heard back after 72 hours, check your spam folder and try again — nothing gets deleted without a reply.

What We Can Help With

• Review questions — if you have a question about how we assessed a particular casino, the methodology behind a rating, or why a site appears where it does in our rankings, ask away.
• Factual corrections — bonus terms change, payment methods get added or removed, and regulations evolve. If you spot something that no longer reflects what a casino actually offers, please let us know with as much detail as possible.
• Reader experiences — first-hand accounts from players help us keep our coverage grounded. We don't treat reader submissions as editorial endorsements, but genuine feedback does inform how we weigh our assessments over time.
• Responsible gambling concerns — if you or someone you know is struggling with gambling, please visit our responsible gambling page for tools and support resources. For urgent help, the National Problem Gambling Helpline is available 24/7 at 1-800-522-4700.
• General enquiries — anything else about the site, our editorial approach, or the US online casino market.

Editorial Independence

Online Casino List operates as an independent comparison and review site. Some of the casinos featured on this site may pay commission when a reader follows a link and registers an account. That commercial relationship does not determine rankings or ratings — our about us page explains the methodology in full.

We do not accept payment to alter editorial assessments, and we do not publish sponsored reviews labelled as independent ones. If you believe a review is inaccurate or misleading, contact us with the specifics and we will investigate.

A Note on Casino Disputes

We are not a casino operator, and we cannot intervene in disputes between players and the sites we review. If you have a complaint about a casino — a delayed withdrawal, a bonus dispute, or a technical issue — your first step should always be the casino's own customer support. If that fails, escalate to the relevant licensing body or an independent dispute resolution service. We only cover casinos that are licensed and regulated; the licensing authority for each site is noted in the relevant review.

That said, if a pattern of complaints emerges about a casino we cover, we do factor that into our ongoing assessment. Reader reports have led to rating changes in the past, and we treat them as a meaningful source of information alongside our own research.

Terms and Responsible Use

Use of this site is subject to our terms and conditions. All content on Online Casino List is intended for adults aged 21 or over who are located in a US state where online gambling is legally permitted. Online casino gambling involves real financial risk — outcomes are never guaranteed, and the house edge means the casino has a statistical advantage over time. Please gamble only with money you can afford to lose, set limits before you play, and take breaks. If gambling stops being enjoyable, stop playing and seek support.